Outsourcing your business processes
The shortage of skilled workers poses ever greater challenges for companies. At the same time, the market requires companies to remain agile and focus on their core competencies. This is precisely where outsourcing comes in as a strategic solution.
By taking over sub-processes of your company within the framework of service or work contracts, we enable you to focus entirely on your core business. With our qualified staff, we not only offer you relief, but also the opportunity to respond flexibly and scalably to market requirements.
Outsourcing strikes a balance between efficiency and flexibility to future-proof your business, even in times of skilled labour shortages. Together, we work to achieve your goals faster and more effectively.
Shaping the future together
In our Outsourcing unit, we take on your business processes within the framework of service or work contracts and stand by your side as a trustworthy partner. Our goal is to work with you to develop innovative solutions that not only address current challenges, but also contribute to the sustainable achievement of your strategic corporate goals.
With our many years of experience and comprehensive expertise, we support you in every phase, from analysis to implementation of tailor-made outsourcing solutions. We place particular emphasis on close cooperation to ensure that our approaches are optimally integrated into your existing structure and processes and create real added value.
We look forward to supporting you in designing efficient, flexible and innovative processes.
What are the benefits of outsourcing?
Outsourcing labour-intensive processes allows you to concentrate on your core business while benefiting from a clear overview of costs and increased flexibility. We support you from planning and operational implementation to continuous improvement, ensuring efficiency and scalability in your processes. This takes the pressure off you and creates real added value for your company.
From idea to service – implementation
Our experienced and dedicated team ensures the smooth implementation of an outsourcing solution that is optimally tailored to your needs.
We create transparency through clearly defined responsibilities with clear KPIs and regular reporting. Our goal is to enable you to concentrate fully on your core business while we take care of defined labour-intensive processes for you.
All our services are also available on-site (in-house) at your premises.
1. Analysis
We work with you to analyse your current processes, systems and structures in order to gain a comprehensive understanding of your requirements and challenges. Based on your strategic corporate goals, we define clear objectives for the outsourcing project. These may include cost reduction, increased efficiency, greater flexibility or improved quality.
2. Concept
The design phase involves defining processes, structuring the organisation and determining interfaces. We develop a tailor-made concept that takes both technical and organisational requirements into account. This involves creating a clear process model that maps out the transition and subsequent implementation of tasks.
3. Implementation
The implementation phase marks the transition from concept to operational use and ensures a successful start to the outsourcing project. Clear project plans with defined milestones are drawn up, the technical and organisational infrastructure is integrated, and knowledge and data are systematically transferred. The gradual takeover is followed by intensive monitoring and fine-tuning of processes.
We find suitable and experienced employees to ensure the best quality.
4. Service & Optimisation
We provide our outsourcing service. Defined processes and measures are implemented. We coordinate the specialist departments and ensure that service targets are met and continuous improvement is achieved through our reporting and controlling of KPIs. A central component of service operations is the continuous improvement process (CIP). Through regular analysis and monitoring, we identify potential for optimisation and implement measures that further increase efficiency, quality and customer satisfaction.
Our services
Any questions? We would be happy to advise you in a personal consultation.
Holger Uhlmann
Unit Lead Outsourcing
Orizon Outsourcing GmbH
Berliner Allee 28c
86153 Augsburg
T: +49 821 71016030
E: H.Uhlmann@orizon.de
Frequently asked questions about outsourcing
What is Outsourcing?
Outsourcing refers to the transfer of a company's tasks or processes to external service providers. The aim is to conserve resources, reduce costs and utilise specialist expertise, while allowing the company to focus more on its core business. This can affect areas such as logistics, accounting, customer service or production.
The biggest advantage of outsourcing is cost efficiency, as personnel and infrastructure costs can be reduced. At the same time, it allows for greater flexibility and access to specialised skills that may not be available internally.
What are the differences between outsourcing and temporary employment?
Outsourcing means that a company outsources certain business processes or services to external service providers. These operate independently with their own staff without the contractor having any authority over the personnel deployed.
Temporary employment (also known as temporary work or agency work) refers to a working model in which an employee is temporarily made available by an employer to a third company in return for payment. In this case, the employer acts as the supplier, while the third company assumes the role of the hirer.
How is outsourced staff separated from in-house staff?
The separation can be spatial, with the activities being carried out in other buildings or rooms. It can be functional, if the work can be clearly separated from other activities. It can also be temporal, for example by outsourcing certain shifts.
Is outsourcing legally compliant?
Outsourcing is legally secure if there are clear and detailed contracts between the parties involved that clearly define all rights and obligations. A clearly defined contract is crucial, precisely regulating the scope of services, remuneration, liability and termination modalities. Compliance with data protection laws and labour law provisions is also important.