Financial Customer Service Agent - French Market (m/f/d)
- IT / Kommunikationstechnologie
- Attractive working conditions with good prospects
- Standard wages in accordance with the iGZ/DGB [Association of German Employers for Temporary Work/German Federation of Trade Unions] wage rate plus surcharges
- Personal support and qualified advice offered
- 'Orizon Plus Points'
- Up to 30 days annual leave
Your prospective job:
We are looking for a Financial Customer Service Agent (m/f/d) in full time for our client, a global financial services provider specialised in payment process for E-Commerce companies. You will be part of an international team of professionals in charge of providing excellent customer service for the french market. The offices are located in Berlin-Spandau; however, due to the current situation you will be working from home office.
- You provide excellent advice and support to our customers on all product-related issues
- You answer customer enquiries via the communication channels telephone and e-mail
- You identify and report any potential for product improvement to your team leader
- You work together with other team members with different cultures and mentalities
- You possess excellent communication skills, both spoken and written
- You speak french at the C2 level
- You have work experience in professional customer service or in the e-commerce sector and provide a strong service and solution-oriented mindset
- You have empathy and the ability to listen actively
Looking for your dream job? Orizon will assist you! With our individual advice and personal support, you will find the job that suits you best.
Orizon ranks among the ten largest HR service providers in Germany and is one of the market leaders for Germany’s medium-sized enterprises. Serving renowned companies, we hire out and place skilled workers and managers from all professional fields with renowned companies. Find your job with us!
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